If I order today, when would I get it?

• We strive to ship all orders within 1-2 business days.
  
  

What kinds of payment do you accept?

• We accept MasterCard, Visa, and AMEX.
  
  

Will my order ship complete?

• We make every effort to ship orders complete, but with the fast daily turnover of product, some items may be temporarily out of stock.
  
  

What is the product made of?

• All of our jewelry is lead and nickel compliant. Most of the jewelry is made from a "jeweler’s metal” – a combination of zinc, brass and stainless steel. Products are accented with beading, crystals and enamel.
  
  

Where does your product ship from in the US?

• All of our products ship from our warehouse in Rhode Island.
  
  

What are your normal business hours?

• Our business hours are Monday through Friday, 8:30 a.m. to 5 p.m. EST.
  
  

I'm having trouble placing my order online, can you help?

• We apologize for the difficulty. Please contact our Customer Service Department Toll Free at 800-654-6074.
  
  

What is your return policy?

• We accept returns for damaged pieces. Contact Customer Service at 800-654-6074. No returns after 30 days.
  
  

What should I do if the item(s) I receive is damaged or defective?

• We are sorry to hear you have received an item that is damaged or defective. Please contact our Periwinkle by Barlow Customer Care Team for a Return Authorization Number and product replacement/credit. We are available Toll Free at 800-654-6074, Monday through Friday, 8:30 a.m. to 5 p.m. EST, or by email at customerservice@barlowdesigns.com.