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Privacy Policy

Our web server collects information that details the traffic on our site. We may analyze this information and use aggregate statistics to improve the content and navigation on our site. Statistics are not personally identifiable and we make no attempt to link these statistics to the individuals who browse our site. We do not share server statistics with third parties. Periwinkle by Barlow will never sell, lease, rent, loan, or trade lists of physical or email addresses or phone numbers.

Security Policy

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the payment and personal information we collect online. We have partnered with Authorize.Net, a leading payment gateway, to accept credit cards and electronic check payments safely and securely for our customers. Authorize.Net manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. Additionally, our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Shipping and Cancellation Policy

  • Orders are usually shipped same day or within 24 hours
  • If you wish to change or cancel your order please contact us within 24 hours of when you place your order

Payment / Refund Policy

  • Visa, MasterCard, American Express or Net 30 upon credit approval
  • To establish credit, please submit three trade references with fax numbers
  • Allow at least 3 to 5 business days to establish credit
  • International orders must be prepaid
  • Damages must be reported within 30 days
  • No returns after 30 days
  • No CODs

Periwinkle by Barlow Procedures

  • Items are pre-ticketed with UPC and retail price – and occasionally are subject to change without notification
  • Minimum selection of each item is usually 2 each, minimum order is $150.00 US
  • All Periwinkle jewelry is LEAD compliant but might have nickel or trace elements of nickel
  • Periwinkle by Barlow jewelry is not intended for children under age twelve except for our Little Love jewelry items
  • Product availability on our website is not guaranteed due to potentially low stock levels

Operational Policies

For further information on our policies regarding shipping, handling, refunds, and other operational issues, please see the FAQs section of our website.